Simple and safe electronic card payments
BILLING & PAYMENTS
At Timbafix, we like to make things as simple and convenient as we can for our customers. Therefore we have fully automated our payment process and simply take card payment for any work we complete.
You will receive a quotation for the works you require and on the day of completion we will take a card payment from you, if in person you will be issued with a printed receipt from our card machine and if payment is made over the phone you will be emailed a digital receipt.
If a cash payment is made then we will also email you a digital receipt for the works completed.
PLEASE NOTE: WE DO NOT ACCEPT PAYMENT BY CHEQUE OR BANK TRANSFER.
PAYMENT IN PERSON WITH A DEBIT/CREDIT CARD
We carry a card payment machine with us, on the day of completion of any work we will collect a card payment from you for the accepted price we submitted and agreed with you prior to commencing the work. Any extra work you may of asked us to do will be collected accordingly on the day of completion as well.
If your job is under £100 pounds then you can use the contactless function, if above the threshold amount you will be required to insert your card and enter your pin, you will then be issued with a printed receipt, keep your receipt as this acts as our workmanship guarantee covering you for 12 months from the date on your receipt.
PAYMENT OVER THE PHONE WITH A DEBIT/CREDIT CARD
If you are not available on the day of completion then we can also take payments over the phone, you are fully protected making payments in this way. Card details are entered straight into the machine and we do not keep a record of your card details and neither does the card machine. You are also protected by your card issuer in the normal way.
We take job deposits in this way as we are not often with you when you advise us you would like to proceed. You may be a landlord or business not local to us but have instructed us to complete work within the Southampton area. Therefore we will take your payment over the phone with a debit or credit card and email you a receipt for your payment.
